Information about "PonMegane's International shipping"

1.Flow from order to delivery

ご注文からお届けまでの流れ

Select the product .

Once you have decided which item you want to purchase, click the "Add to Cart(カートに入れる)" button. It will be added to your shopping cart.

Proceed to purchase procedure.

Click the [ Proceed to checkout (レジへ進む) ] button from the [ Current cart contents(現在のカートの中身) ] page or [ Cart contents(カートの中身) ].
The contents of the cart are displayed.

Perform the purchase procedure.

Follow the instructions in the cart to determine [buyer information],[shipping information],[payment method] etc. If you have specified credit card payment, the order completion screen will be displayed after the payment is completed.ト

Receive an email confirming your order

We will send you an email with your purchase details and shipping information.

It may take some time to send it manually.
You may not receive the e-mail due to junk e-mail settings or typos in your e-mail address.
In that case, please let us know at "ponmegane@gmail.com".

IIf we are unable to send you an email (such as an incorrect email address), we will cancel your order 2 days later. Credit card payment will also be cancelled.

I will ship it

We will confirm the completion of payment, confirm the shipping information, and then ship the item. After shipping, we will send you an email with the tracking number and search URL.

We clean the frame at the time of packing.

You will receive the item.

Please check the contents.

2.How to order

オーダーについて

Please refer to the image and description below. Please enter in Chinese or alphabet.

All order data will be checked visually. Also check that the zip code and address match. Please let us know if you make a mistake. If our staff has any questions during the confirmation, we will contact you by email. Do not worry.


We accept orders from the online shop or the URL below.

PonMegane - Order form @ International Shipping
https://ssl.formman.com/form/pc/tbDkvhwErapos231/

Order flow 1/8 : Add to cart

1-1 : Click [ Add to Cart(カートに入れる) ] on the purchased product page

International shipping 1-1

1-2 : Please specify an additional lens. (Second from the top without additional lens)


International shipping 1-2

Order flow 2/8 : From the cart page to the purchase procedure

When the shopping cart(ショッピングカート) page is displayed,Click [ Proceed to checkout(レジに進む) ] on the orange background


International shipping 2

Order flow 3/8 : Specifying the order route.

The most common is the button at the bottom right. When ordering without registering as a member(会員登録せずに購入).
If you want to place an order in the future, please register as a member at the bottom left(会員登録して購入) and click Order.


International shipping 04

Order flow 4/8 : Orderer information.

After filling in all the fields, click [ Next(次へ) ].

If the orderer's address and shipping address are different, please include the orderer information. You can specify the shipping address individually on a later page.


International shipping 05

Order flow 5/8 : Shipping settings.

Click to separate the purchaser's address and the delivery address.
If they are the same, do not change.


International shipping 05-1

Order flow 6/8 : Payment method selection [ using Paypal ]


International shipping 06-1

Log in to Paypal on the next page.
After the payment procedure is completed, the order confirmation screen will appear.


International shipping 06-1-1

Order flow 7/8 : Payment method selection [ using Kuroneko Web Collect]


「Kuroneko Web Collect」 enters information on the page. Check [クレジットカード決済] (using Kuroneko Web Collect) as a payment method.
The card information input screen will appear.
Please enter it on the next page as it is protected by 3D Secure.


International shipping 07

Order flow 8/8 : Order completed


On the next page, a confirmation screen for the order details will appear. If there are no problems, click "Next".

Order Complete When all the entries and procedures are completed, the order completion screen will appear.
After that, we will automatically send an email to the registered email address.
After that, we will confirm the order details during the business hours of our store (10: 00-18: 00), confirm the products, and manually send the order confirmation email.


3.About payment

支払いについて

  • Paypal (Credit card payment)
  • Kuroneko-web-collect クロネコwebコレクト (Credit card payment)
  • Amazon Pay (Credit card payment)

For delivery outside Japan, please use the above 3 credit card payments.

4.About delivery&Shipping fee

配送方法と送料について

Use EMS. (Excluding USA, Canada and Australia)

  • Tracking number included
  • Lost guarantee

Shipping fee

  • Area-1_ Africa ... 3,500 yen (4-6days)
  • Area-2_ Asia ... 1,500 yen (2-7days)
  • Area-3_ Europe ... 3,000 yen (2-6days)
  • Area-4_ Middle East ... 2,500 yen (5-7days)
  • Area-5_ Oceania ... 2,500 yen (4-5days)
  • Area-6_ South America ... 3,500 yen (4-5days)
  • Area-7_ North and Central America ... 2,500 yen (4-5days)

Number of days it takes to dispatch is a reference value.
Determined by summing the administrative fee and packing fee and freight.

If you are charged a customs duty, please pay it yourself.Under Value requests are not accepted

Use FedEx. (For USA / Canada / Australia)

  • It will be shipped using the packing material "FedEx Pak" using "International Priority".
  • Tracking number included
  • Loss / damage guarantee comes with a maximum of 10,000 yen.
  • The registered e-mail address will be notified of the delivery status.

Shipping fee

  • USA ... 10,000 yen
  • Canada ... 10,000 yen
  • Australia ... 10,000 yen

5.About Customs and tariffs

税関・関税について

  • Each country has its own importing, VAT, or customs fees. You are responsible for any and all fees when the package reaches your country.
  • No customs duty will be charged at the time of ordering.
  • We will not mark your package as a gift. The package will be marked with its correct retail value. Under Value requests are not accepted.

6.About sale

販売について